Emergency Zoho developer - on your problem in 30 minutes
A senior Zoho developer on your problem within 30 minutes, during UK business hours (8:00-18:00 UK time) - we triage first and sort the paperwork later. When Zoho breaks, the business stops with it, so we put that response time in writing.
What we rescue
Workflows & automations down
Workflow rules not triggering, Deluge functions erroring, Blueprints stuck, approval processes frozen - we find the failure point and restart the flow.
Integrations failing
Orders not reaching Books, leads not reaching CRM, webhooks silently dropping data. We diagnose the API errors, re-authorise connections and add monitoring so you hear about the next failure before your customers do.
Data emergencies
Accidental mass updates, bad imports, deleted records, duplicate floods. Time matters here more than anywhere: recycle bins and audit logs only hold the evidence for so long.
Migrations gone wrong
A move to Zoho that stalled halfway or scrambled your data. We stabilise first, audit what landed where and finish the migration properly. See our migration guides.
Billing & invoicing failures
Invoices not generating, subscriptions not charging, VAT calculating wrongly in Zoho Books. Revenue-touching faults go to the front of the queue.
Access & admin lockouts
Lost super-admin, mis-set permissions locking teams out, a departed employee who owned everything. We restore safe access and fix the permission model so admin rights no longer depend on one person.
How an emergency callout works
Tell us what’s broken
Use the emergency contact form or email with “ZOHO EMERGENCY” in the subject. Include what changed recently - that’s usually where the answer is.
30-minute response
A senior developer reviews your report and replies inside the 30-minute window with first findings and what access we need.
Stabilise, then fix properly
We stop the bleeding first, then fix the root cause, document what happened and recommend how to prevent it - with ongoing support if you want a safety net.
Emergency work is billed at our published emergency rate - see pricing. Existing support retainer clients get emergency cover included. The 30-minute promise has teeth: if we miss the window, that incident's first hour is free. Full priority grid and guarantee on the response SLA page.
Frequently asked questions
How fast will someone actually look at my problem?
Within 30 minutes during UK business hours (8:00-18:00 UK time). A senior Zoho developer reads your report, not a ticket bot, then contacts you with first findings and exactly what we need from you to start fixing it.
What counts as a Zoho emergency?
Anything stopping your business operating: workflows that have stopped firing, integrations dropping data, an accidental mass update or deletion, a migration gone sideways, invoices not generating or a change that broke something downstream. If you’re not sure it qualifies, report it anyway and we’ll tell you.
Can you recover deleted or overwritten Zoho data?
Often, yes. Zoho keeps recycle bins and audit trails, but not forever, so timing matters enormously. Stop making changes, contact us immediately and don’t run any imports or mass updates in the meantime. The sooner we look, the more recovery options are still open.
Do you need admin access to help?
For most fixes, yes - administrator access to the affected Zoho apps. We walk you through granting temporary access that you can revoke the moment we’re done and every change we make is logged and explained.
What does emergency help cost?
Emergency work is billed at our published emergency hourly rate with a one-hour minimum; the figures are on our pricing page. Nothing billable starts until we have told you it is starting and we never widen the scope without your say-so.
What if my problem happens outside UK business hours?
Send the details through the contact form or by email anyway. Emergencies are triaged first thing the next working morning and if we can’t get to yours within the SLA window, we’ll say so.
Don’t wait - every hour compounds the problem
Report the issue now. During UK business hours a senior Zoho developer will be on it inside 30 minutes.